Your best answers live in binders and in managers' heads.
New hires don't know where to look, so they interrupt a manager or guess. The same question gets one answer on Tuesday night, another on Saturday morning, and a third at your other location. The manual exists, but nobody opens it in the middle of a rush.
Everything your business already knows, in one place.
We start with the documents you already have.
- Procedure and policy manuals
- Employee handbook
- Training guides
- Recipes and prep specs
- Equipment manuals and maintenance schedules
- Opening and closing checklists
- Safety procedures
- Vendor and contact lists
How it works
- 01
Load what you have
We bring in your manuals, policies, and guides and organize them into one knowledge base.
- 02
Approve what it can say
You decide which answers are approved and which topics are off-limits.
- 03
Your team asks
Employees ask in plain language, the way they'd ask a manager, and get the approved answer.
- 04
Unknowns go to the right person
When there's no approved answer, the question goes to HR, operations, facilities, or IT. Once their answer is approved, the next person who asks gets it right away.
Questions it's built for
The everyday questions that pull managers off the floor.
“How do I break down and clean the slicer?”
“What's our policy on shift swaps?”
“What goes into the house dressing?”
“Who do I call if the walk-in stops cooling?”
“How do I void an order on the POS?”
“What's the dress code for front of house?”
You stay in control.
Approved answers only
It answers only from information you've approved. If it can't find an approved answer, it says so and routes the question.
Sensitive topics stay with people
Questions about pay, discipline, or anything else you choose can be blocked and sent straight to a manager.
See where training breaks down
What your team keeps asking shows you which procedures are unclear and where training needs work.
Built for operations with a lot to know.
Multi-unit restaurants, franchise systems, hospitality groups, and any service business where the same question gets asked on every shift. It's especially useful where turnover is high and training never really stops.
See what your team would ask first.
Bring a few pages from your manuals and we'll walk through how it would work for your operation.